It’s a fresh week at Click & Conversion! And another round of the e-commerce news to help you stay ahead.
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Here’s what you need to know this week:
Amazon’s 200 layoffs and why those in the retail industry shouldn’t be too worried.
AI is taking retail by storm, as seen by Wayfair and Google's new partnership.
Whitehouse plans to close shipping loopholes and what professionals need to know.
Everything you need to know about CRO, so you can work smarter, not harder.
The Amazon Corner
Cutting Costs, Not Corners: Amazon Lays Off in Pursuit of Cutting Costs
Amazon has recently announced that it will be laying off approximately 200 employees in its North American retail operations. This decision was made as part of the company's routine evaluation of team structures and its ability to innovate quickly for customers.
The e-commerce giant has also made similar job cuts in previous years but maintains that these changes are necessary for its priorities. Despite this, the retail industry as a whole has seen an increase in job cuts, but there are still opportunities for employment within the sector.
Closing the Loophole: CBP Proposes New Rules to Combat Illegal Shipments
The U.S. Customs and Border Protection (CBP) has proposed a new rule.This rulewould require online retailers to provide more data on shipments in order to prevent illegal activities such as the smuggling of fentanyl, counterfeit goods, and products that do not meet safety codes.
The proposal also seeks to eliminate the de minimis exemption for merchandise subject to quotas or antidumping and countervailing duties, which has been criticized by the textile industry for allowing subsidized goods into the country. While this may lead to an increase in prices and longer delivery times for consumers, experts believe that Chinese marketplaces will find ways to adapt.
The Rise of GenAI in Retail: A Look at Wayfair's Success with Google Cloud
Wayfair has been successful in utilizing Google Cloud's generative AI, specifically Gemini and Gems.The tool was primarily used to enhance employee productivity and collaboration while creating more personalized experiences for customers.
The use of AI in online retail is rapidly increasing, with projections showing that by 2025, 84% of e-commerce businesses will have integrated AI into their operations. And by 2027, it is expected that GenAI functionalities will become standard in e-commerce platforms worldwide.
Cracking the Code of CRO- Our Newest Guide Shows You How
In the world of e-commerce, success is driven by conversions- so how do you optimize it?Conversion Rate Optimization (CRO) is the key, and this comprehensive guide we break it down for you. From creating engaging CTAs and product descriptions to simplifying the checkout process and utilizing SEO best practices, you'll see how every aspect of your website plays a crucial role in converting visitors into customers. If you're looking to boost your conversion rates, this guide has all the tips and strategies you need...
QUICK TIP Try this! Focus on user experience. A successful e-commerce website needs a seamless user experience. It should be easy to navigate, visually appealing, and optimized for desktop and mobile.
FUN FACT
42% of online consumers say sustainable materials are the most important aspect of sustainability, followed by fair labor conditions at 41% and repair services at 35%.
LISTEN UP
How do you also differentiate yourself when you are a common household good? On this 167th episode of the E-Comm Show, Andrew Maff interviews Blake Shook, CEO of Desert Creek Honey.Despite facing competition from larger honey brands, Desert Creek Honey has been able to differentiate itself through its unique production process and commitment to education.
In this episode you'll see why Desert Creek Honey stands out as a truly unique brand, offering a comprehensive presence across every part of the supply chain, from producing their honey as a manufacturer to acting as a supplier for businesses and individuals. If you want to stand out in a crowded market and learn from one of the leading figures in the honey industry, this episode is not to be missed.
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