View in browser

August 18, 2023

And they say the only constant thing in the e-comm world is...updates!

There

This week, we've got all the news that's fit to print about retail & e-commerce. Here are the top stories you need to know about to stay on top of the game:

Amazon changes payout period.
Shopify's Winter '23 Edition brings forth over 100 product updates, empowering merchants to stay at the forefront of innovation.
Walmart Business entices small businesses with its latest app and online services.
Within the first nine months, a staggering 80% of Chico's customers eagerly enroll in its loyalty program.

The Amazon Corner

Delivery Date-Based Reserve: Amazon's Implementing a New Payout Period

Photo Credit: NurPhoto / Contributor / Getty Images

Sorry, but you have to wait another week... Amazon, the e-commerce giant, has recently announced adjustments to its payout period. Sellers located in the United Kingdom and Europe will now have to wait until a week after an item is delivered to receive their earnings. This change will be implemented gradually over the next month, with full implementation expected by September 6th. The online marketplace has communicated to sellers in Europe and the United Kingdom that their Amazon Seller accounts will no longer be credited immediately after a sale is made.

Amazon has introduced a new policy called Delivery Date Based Reserve, which affects the timing of fund transfers to sellers. Under this policy, funds will be transferred to sellers one week after the delivery of an order. Consequently, in the event of a delivery delay, sellers will experience a longer waiting period.

Check this update here...

Shopify Winter '23 Edition: 100+ Product Updates to Transform your Business

Photo Credit: AP Photo/Paul Sakuma

Shopify getting niftier. Shopify's Winter '23 Edition is unveiling over 100 product enhancements designed to empower merchants. Among them are updates to the Shop app, transforming it into a comprehensive mobile strategy for merchants. Additionally, there are new features such as a streamlined one-page Checkout, customizable Checkout options, and upgrades to the Shopify Fulfillment Network (SFN).

With SFN enhancements, merchants can now offer a consumer-friendly Shop Promise badge, leading to up to 25% better conversion rates. These exciting additions join the impressive lineup of recent releases on the Shopify platform, including Shopify Markets Pro, POS Go, and Shopify Collabs.

Get the full update here...

Small Business, Big Impact: Walmart Helps Level the Playing Field for the Little Guys

Photo Credit: Grocery Dive | Instacart

Walmart Business is making a bold entrance into digital services! The Walmart Business upgrade includes an app and online services specifically meant to facilitate small business owners. With the new upgrade, businesses can:

Buyers can effortlessly browse and purchase items across a wide range of product categories.
Have the flexibility to choose their preferred order delivery method, whether it's through a convenient scheduled delivery service or hassle-free curbside pickup at any of Walmart's 4,700 U.S. locations.
Allow up to five purchasing team members to collaborate and manage orders seamlessly from a single shared account.
An enhanced add-to-cart feature, meticulously crafted to expedite high-volume orders with utmost efficiency.
Hire Angi. Customers can seamlessly connect with Angi contractor-hiring service by simply clicking from the Walmart Business website or app.
Introducing Spend Analytics, a powerful tool available to Walmart Business+ members. With Spend Analytics, users can effortlessly track their organization's expenditures by user and product categories while also gaining valuable insights into spending patterns.

Read the full story...

A First in 30 Years: Chico's Upgraded Loyalty Program Resulted in an Impressive Membership Rate of Over 80% within a Year

Photo Credit: Libby Penner via Unsplash

Loyalty pays! Chico's introduced an enhanced loyalty program in June 2022, aiming for a 65% customer participation rate within the first year. Remarkably, within just nine months, 80% of Chico's customers became program members, surpassing expectations.

Chico's Rewards+ loyalty program categorizes customers into four tiers based on their annual spending. The tiers range from the entry-level tier for customers spending less than $200 in a year to the highest tier for those spending $2000 or more. Members earn rewards points based on their spending and enjoy additional benefits such as free shipping and free returns, which vary depending on their tier level. This program offers a range of perks to enhance the customer experience and reward their loyalty.

FUN FACT

Email is the preferred method of contact for 61% of consumers when it comes to engaging with brands.

LISTEN UP

In the B2B e-commerce space, checkout experiences can make or break a customer's buying journey. On this 98th episode of The E-Comm Show, Andrew interviews Bar Geron, CEO and co-founder of Balance to explore how their payment solution provides unparalleled B2B checkout experiences. Bar will dive into the complex world of B2B payments and how they are helping merchants create a seamless checkout experience for their customers. Join the conversation to learn how Balance is revolutionizing the B2B checkout and learn more about ways to improve your B2B payments and checkout process.

Watch the full episode below, or visit TheEcommShow.com for more.

Hannah Mladenovich and Andrew Maff wrote this email, did you know that?

Did someone really cool forward this email to you? Sign up here.

WAIT! If you didn't love this week's Click and Conversion, we're sorry! :( We hope that you'll give us another chance and see what next week brings. But, if you feel you must unsubscribe, you can manage your preferences below to make sure you still get all our other great content!